"Ray and Cheryl,
It has been an incredible pleasure to work with you and get to know how you do business over the past year. I purchased a brand new hot tub from you in the summer of 2013, for which I paid much less than what my shopping around and investigating told me I might pay. Unfortunately, due to circumstances beyond my control, I was unable to keep the beautiful hot tub and you guys were SO VERY HELPFUL in getting it removed from my yard and re-sold in a timely fashion. You impress me as such honest people – something I find rare and refreshing these days. I want you to know that if I ever have an opportunity to recommend you, I will do so without hesitation.− Lynnette Russell
"We wanted to send you a quick note to say Thank You for the experience we had buying our hot tub from Hot Tub Liquidators.
Your selection of tubs and options is incredible, and you have something to fit every budget. While inventory was an important part of our decision to do business with you, it was not the main consideration. You made our decision easy by listening to our needs and then making recommendations across different price points based on your experience in the industry. We never felt pressured to purchase anything, and we know we picked the right hot tub for our needs and budget.
You went “above and beyond” for the installation. Delivering our tub with two days notice the day before a major holiday was more than we could expect, and the extra trip you made to make sure we could use the tub the day it was delivered was very appreciated.
If you have any potential customers that have doubts about where to purchase their hot tub, please have them call either one of us. Thanks again for the great experience.− Pamela and Robbie Heugatter
"We just wanted to thank you very much. You came through with shining colors just as you promised. Thank you for getting the LED light updates in perfectly and getting the spa delivered today... even though it was the hottest day of the year, but you did it exactly as you said you would do. You were able not only to safely deliver our spa to our home in the country, but to even put the spa in exactly the right place where we wanted it to be.
We also wanted to tell you how much we appreciated the time you spent afterwards, despite the extreme heat, not only to stay and show us how to operate the spa and hydraulic cover and work with the chemicals, but to sell us even more on what we had already purchased.
As much as we already believed that Coast Spas produced the best product of their kind, it was very impressive to have you spend the time to show us the various extra special features that Coast Spas offers... from the jets to their filtering system.
You definitely have made us very happy and proud of our purchase and we look forward to many great years of enjoying this spa... and hopefully over the years, we'll send a number of customers your way.
Have a great weekend.− Mrs. Ellie Deever
"Words can not express how happy we are with the service at Hot Tub Liquidators! We purchased a 17' Hydropool swim spa and ran into problems with the contractor we hired for installation. Ray handled everything with the contractor so seamlessly and effectively that we had very little stress. The staff at Hot Tub liquidators are extremely knowledgeable and were helpful throughout our learning process with our first spa purchase. We got a great deal with purchasing our swim spa, but more importantly, we received amazing, professional service. Ray makes you feel like you are family, and are getting celebrity-caliber hand-holding. Thank you, Hot Tub Liquidators and Ray & Cheryl Klubnik! "− Deana & Robert Seik
"Ray and Cheryl were wonderful to work with and sold a Coast Spa that my wife loves, even at sunrise 6:30am.
Delivery was provided by Matt, who had a great, professional and just plain a nice person.
Beginning to end the buying experience was two thumbs up.
Thank you Ray and Cheryl for making us feel like family, not just another couple buying one of your hot tubs.− Parker & Major Nancy Powell
"My name is Char Brown and my husband and I have been a happy customer of Hot Tub Liquidators for several years. We have purchased a total of two hot tubs as well as two gazebos from Ray. Our first hot tub was so awesome that we upgraded to a larger spa to accommodate more of our family members when they come in town. Not only have the spas been great, but the customer service provided by Ray, his wife and the entire staff at Hot Tub Liquidators has been exceptional. Ray, literally took our hands and walked us through the entire process, because the spa world was very new to us. He answered all of our questions and concerns before the purchase and even came to our home to help with the set-up and the delivery and answered more questions.
My husband and I love our hot tub and we will only do business with Hot Tub Liquidators. From time to time we stop by the showroom just to admire all the new inventory they have and ofcourse to say hi to Ray and his staff and dream about our next new spa. I forgot to mention that my husband gets in our hot tub atleast twice daily, every morning after coffee and every evening after dinner.
So if you're in the market for a new or used hot tub and you want to work with an honest and friendly staff, shop at Hot Tub Liquidators. And don't be afraid to ask Ray any questions about hot tubs, he has more knowledge and experience than anyone in the industry and he will even schedule an appointment for you to actually get in one of the tubs and have a real spa experience.− Char Brown